Personal Data Processing Policy

This page explains in plain language what information DINA.ASIA may process, why it is needed and how to contact the operator.

Version dated 28 September 2026

1. Operator

Dina LLC (ООО «Дина»), Russian taxpayer number 2543055140. Address: Office 113, 5 Yuzhno-Uralskaya Street, Vladivostok 690048, Primorsky Krai, Russia. Data enquiries: info@dina.asia.

2. Information we may use

Name or company, contact details, email, route, cargo or vehicle details, comments and photographs voluntarily attached to a request.

3. Purposes

To answer an enquiry, verify transport parameters, prepare an initial proposal, contact a customer or carrier and perform an agreed contract.

4. How forms work

The form sends information to the website server. After validation, the request and photographs are stored privately and a reference number is assigned. Authorised staff handle requests in a protected administration panel. When email is configured, a notification is sent to staff. An email failure does not cancel a saved request.

5. Analytics and cookies

Yandex Metrica (tag 113124424) and Google Analytics 4 (G-VYTYXV4CSQ) start only after you choose Allow analytics. With consent, they receive technical visit information, including IP address, browser and device details and visited pages, and may use cookies. Your choice is stored in your browser. You can change it through Analytics settings; declining stops the tag and disables it on subsequent visits. Session Replay and form-field recording are disabled. After a request is saved, only the lead_success event and request type are sent, without your name, phone, email, message or photos. Staff sign-in uses a necessary session cookie.

6. Third-party services

WhatsApp, WeChat and email providers process information under their own terms. Do not send sensitive information, passwords or unnecessary identity documents in a routine request without prior agreement.

7. Retention and security

Information and business correspondence are kept only as long as necessary to handle the request, perform a contract and meet legal obligations. Access is limited to personnel and providers who need it for their work.

8. Your rights

You may ask for information, correction, restriction or deletion, withdraw consent or contact the operator at info@dina.asia. A request must allow the applicant and relevant information to be identified.